Offering customer satisfaction is our number one priority. All our efforts are oriented towards offering quality services and the customer care you deserve.
From the first moment we receive your order, our first concern is to facilitate the whole shopping experience by offering up to date information regarding the status of your order, the progress of your delivery, qualitative feedback from our customer representatives and follow up services to ensure that you are indeed satisfied with your order.
As the quality of our products is the most important asset in achieving customer satisfaction we only use the best materials available on the market and the most experienced watchmakers.
Before shipping them all our products need to pass through a very thorough quality control inspection. Only the watches that fulfill our most demanding requirements manage to pass the quality verification and are approved for shipping.
By meeting customers expectations we manage to build strong business relationships which allow us to enrich our patronage.
The quality of our products is for us our major asset and the Guarantee we offer is designed to work in the best interest of our customers.
We recommend our clients to ask a local watchmaker to inspect the product in order to see the positive review of the item. Our replicas are able to fool even professional watchmakers. We only use high quality solid stainless steel, scratch proof sapphire crystal and Swiss made ETA automatic mechanism for our Swiss made watches.
Warranty.
All our High Quality Swiss replica watches come with a 12 months warranty. The warranty covers manufacturer's defects on it's Swiss made ETA mechanism. Our High Quality Japanese watches have a 6 months warranty.
The warranty does not cover damage which is intentional and/or due to negligence. Defects caused by tear and wear are also not covered by the warranty.
Please contact us in the event of any malfunction before you try to fix it yourself and we will address your particular circumstance.
Refund Policy
If within 10 days of receipt you are not satisfied or you find an error in the design or manufacture of the watch, you can return it for a complete refund or replacement.
For details regarding the return instructions please contact our customer service department and you will be provided with the necessary information.